Terms of Service

Xing Bao Ku PTE LTD — Effective: January 2026

1. Acceptance of Terms

By accessing or using the KOPI Agent service ("Service") provided by Xing Bao Ku PTE LTD ("Company", "we", "us"), you ("User", "you") agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

KOPI Agent is an AI-as-a-Service platform that provides AI agent capabilities including text generation, tool execution, and automation services. The Service is delivered via API access and messaging platform integrations.

3. Account Registration

• You must provide accurate information during registration.
• You are responsible for maintaining the confidentiality of your API keys and credentials.
• You must notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these terms.

4. Pricing and Payment

• Pricing is based on token usage as published on our website.
• Pre-paid credits are non-refundable except as required by applicable law.
• We reserve the right to modify pricing with 30 days' notice.
• Overdue payments may result in service suspension.

5. Acceptable Use

You agree not to use the Service for any purpose that is illegal, harmful, or abusive, including but not limited to generating malicious content, spamming, or attempting to breach our systems. See our Acceptable Use Policy for details.

6. Intellectual Property

The KOPI Agent platform, including its proprietary components (proxy, billing engine, dashboard), is owned by Xing Bao Ku PTE LTD. The underlying open-source components are licensed under the MIT License. See Open Source Attribution for details.

7. Data Processing

• We process your data solely to provide the Service.
• Your prompts and outputs are not used to train models.
• Data retention and processing details are in our Privacy Policy.

8. Service Availability

We strive for high availability but do not guarantee uninterrupted service. We may perform scheduled maintenance with reasonable notice. We are not liable for downtime caused by factors beyond our reasonable control.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim.

10. AI Output Disclaimer

AI-generated content may contain errors, inaccuracies, or inappropriate material. You are responsible for reviewing and validating all AI outputs before relying on them. See our Disclaimer for details.

11. Indemnification

You agree to indemnify and hold harmless Xing Bao Ku PTE LTD, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the Service or violation of these terms.

12. Termination

• Either party may terminate at any time with written notice.
• We may terminate immediately for breach of these terms.
• Upon termination, your access to the Service will cease. Unused prepaid credits will not be refunded.

13. Governing Law

These terms are governed by the laws of the Republic of Singapore. Any disputes shall be resolved in the courts of Singapore.

14. Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms.

15. Contact

For questions about these terms, contact us at: legal@kopiaiagent.com